HCL Technologies is presently looking of IT Help Desk Support on Thu, 13 Jun 2013 18:11:35 GMT. Title: IT Help Desk, Support Location: Cary NC Help Desk Analyst - Responsibilities · Accept & registers Service Calls · Classify Service Calls according to the specified options · Execute 1 st attempt to solve the Service Call · Refer Service Call to the appropriate Resolution Owner Support Group · Tracks the progress of a owned Service Call during entire lifecycle (from start to end, register...
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